Refund and Returns Policy

Overview

• Refunds and exchanges are available within 30 days of purchase.

• Items must be unused, in original condition and packaging.

• Certain goods cannot be returned: perishable items, intimate/sanitary products, hazardous materials, flammable liquids/gases.

• Non-returnable items include gift cards, downloadable software, and some health/personal care products.

Important Qualifiers

• Partner purchases: Refunds must be handled directly through the partner.

• International purchases: Orders placed outside the USA are not eligible for refunds.

• Lost returns: We are not responsible for items lost in transit during return shipping.

Refunds

• Once we receive and inspect your return, we’ll notify you of approval or denial.

• Approved refunds are credited back to your original payment method within a set number of days.

Partial Refunds May Apply

• Books with obvious signs of use.

• Opened media (CD, DVD, VHS, software, vinyl, etc.).

• Damaged or incomplete items not due to our error.

• Returns received more than 30 days after delivery.

Sale Items

• Only regular-priced items are refundable.

• Sale items are non-refundable.

Exchanges

• We replace items only if defective or damaged.

• For exchanges, email returns@rosalescomics.com for the return mailing address.

  Gifts

  • If marked as a gift, you’ll receive store credit equal to the return value once received.

  • If not marked as a gift, the refund will go to the original purchaser.

  Shipping Returns

  • To return a product, request the mailing address at returns@rosalescomics.com

  • • Customers are responsible for return shipping costs.

    • Shipping costs are non-refundable.

    • For higher-value items, consider trackable shipping or insurance — we cannot guarantee receipt of returned items.

    Need Help?

    For questions, contact us at returns@rosalescomics.com